Last Updated: January 15, 2025
Cookie Policy
This Cookie Policy explains how Fondsworth ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our AI Sales & Revenue Operations Assistant service.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies allow websites to:
- Remember your preferences and settings
- Recognize you when you return to the site
- Analyze how you use the website
- Deliver personalized content and advertisements
- Ensure security and prevent fraud
2. How We Use Cookies
We use cookies to enhance your experience with Fondsworth by:
- Keeping you logged into your account
- Remembering your preferences and settings
- Analyzing website performance and usage
- Preventing security threats and fraud
- Providing customer support
- Improving our service based on user behavior
3. Types of Cookies We Use
3.1 Essential Cookies
Purpose: These cookies are necessary for the basic functionality of our website and service.
Examples: Authentication, security, session management
Can be disabled: No - these are required for the service to function
3.2 Performance Cookies
Purpose: These cookies help us understand how visitors interact with our website.
Examples: Page visit counts, traffic sources, error tracking
Can be disabled: Yes - through browser settings
3.3 Functional Cookies
Purpose: These cookies enable enhanced functionality and personalization.
Examples: Language preferences, UI customizations
Can be disabled: Yes - though this may affect functionality
3.4 Third-Party Cookies
Purpose: These cookies are set by third-party services we use.
Examples: Payment processing (Stripe), customer support tools
Can be disabled: Yes - through browser settings or third-party opt-out
4. Specific Cookies We Use
Cookie Name |
Purpose |
Duration |
Type |
connect.sid |
Session management and authentication |
Session |
Essential |
_csrf |
Security protection against CSRF attacks |
Session |
Essential |
user_preferences |
Remember user interface preferences |
30 days |
Functional |
analytics_* |
Website usage and performance tracking |
1 year |
Performance |
5. Third-Party Services and Their Cookies
5.1 Stripe (Payment Processing)
- Purpose: Secure payment processing
- Cookies: Various Stripe cookies for fraud prevention
- Privacy Policy: https://stripe.com/privacy
5.2 HubSpot (Integration)
5.3 Google Fonts
6. Managing Your Cookie Preferences
6.1 Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
6.2 Browser Options
- Block all cookies (may break functionality)
- Block third-party cookies only
- Allow all cookies
- Prompt before accepting cookies
- Delete cookies when browser closes
6.3 Third-Party Opt-Out
You can opt out of third-party cookies directly:
- Visit third-party privacy settings pages
- Use browser extensions that block tracking
- Enable "Do Not Track" in your browser
7. Mobile Apps and Similar Technologies
If you use our service through mobile apps or integrations, we may use similar technologies including:
- Local storage
- Session storage
- Web beacons
- Pixel tags
- Device identifiers
8. Impact of Disabling Cookies
If you disable cookies, you may experience:
- Inability to stay logged into your account
- Loss of preferences and settings
- Reduced functionality of the service
- Need to re-enter information frequently
- Security features may not work properly
9. Data Retention
Different cookies have different lifespans:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain until expiration date or manual deletion
- Essential cookies: Typically expire after 30 days of inactivity
- Analytics cookies: Usually expire after 1-2 years
10. International Data Transfers
Some cookies may involve transferring data internationally. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Privacy Shield frameworks where applicable
- Binding corporate rules
11. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children through cookies or other means.
12. Updates to This Policy
We may update this Cookie Policy to reflect:
- Changes in our cookie usage
- New legal requirements
- Updates to third-party services
- Improvements to our service
We will notify you of material changes by:
- Updating the "Last Updated" date
- Posting notifications on our website
- Sending email notifications where appropriate
13. Your Rights
Depending on your location, you may have rights regarding cookies:
- Right to be informed about cookie usage
- Right to consent or withdraw consent
- Right to access information about cookies
- Right to object to certain cookies
- Right to data portability for cookie-collected data
14. Contact Information